Key takeaways
- Clearance should start before the vessel arrives.
- Trucking, offloading and site access must be booked in sequence.
- Most delays come from documents, permits and site readiness.
The sequence
- Documents shared and reviewed before arrival
- Vessel arrives; container discharged
- Customs declaration and any permits; duties settled
- Release obtained; truck booked for collection
- Delivery to site; offloading by forklift or crane
- Empty container returned
Where delays happen
Missing permits, mismatched documents and a site that isn't ready to receive the load are the most common causes. Book offloading equipment for the delivery time, and confirm gate passes in advance.
Frequently asked questions
Can one company handle all of it?
Yes. Sea freight, clearance, trucking, offloading and equipment hire are all licensed activities for Ferry Global Logistics.
Related services
Sea Freight
Ocean shipments in containers or as breakbulk, coordinated through UAE ports.
View serviceCustoms Clearance
Import and export clearance, documentation checks and duty processing.
View serviceLand Freight
Road freight for full and part loads moving within the UAE and onward by land.
View serviceLoading & Offloading
Container stuffing and de-stuffing, palletising and cargo handling.
View service