Frequently asked questions

Pickup and delivery locations, a description of the goods, total weight, dimensions or pallet count, the required date, and any loading or unloading equipment available on site.

Yes. Tell us the size of the consignment and we will advise whether a part load or a dedicated vehicle is the better option for cost and timing.

Yes. Let us know about access restrictions, gate requirements and whether offloading equipment is available at the site so we can plan the delivery correctly.

It depends on volume, cost and timing. As a rough guide, if your cargo fills most of a 20ft container, FCL is usually worth comparing. Share your volume and we will advise.

Yes. Customs clearance is a licensed activity for us, so the ocean leg, clearance and delivery trucking can be planned together.

Typically a commercial invoice, packing list, bill of lading and certificate of origin, plus any permits specific to the goods. Requirements vary by commodity, so check with us before shipping.

Air freight is priced on chargeable weight — whichever is higher between the actual weight and the volumetric weight calculated from the dimensions.

Some dangerous goods can fly with correct classification, packing and declaration. Send us the safety data sheet and we will confirm what is possible.

Typically a commercial invoice, packing list, bill of lading or airway bill and certificate of origin. Certain goods also need permits from the relevant authority before release.

Yes. You can use us for clearance and delivery only, even if the freight was booked by your supplier or another forwarder.

Yes, and it is recommended. Sharing documents early lets us spot problems before port storage and container charges start to build.

Yes, warehousing can be arranged for short buffer periods as well as longer-term storage. Share the volume and duration for a proposal.

Yes. Cleared cargo can be trucked directly to storage and dispatched later on your instructions.

Yes. Tell us the container size, whether cargo is loose or palletised, and what handling equipment you have on site.

Yes. Loading and offloading can be booked on its own or as part of a transport move.

Yes. Share the machine weight, dimensions and photos so we can choose the trailer and plan loading.

Loads beyond standard size or weight limits generally need road permits and sometimes escorts. We confirm what applies once we have the load details.

For smaller loads, city-centre deliveries and frequent short runs, a light truck is usually quicker and more economical.

Availability changes, so please send your requirement — the job, load weight, lift height and duration — and we will confirm a suitable machine and its specifications.

Tell us whether you need an operator when you request a quote, along with your site's certification requirements, and we will confirm what can be provided.

Yes. As a licensed transport company we can arrange delivery and collection of hired equipment.

Yes. Share passenger numbers, pickup points, the site location and shift times for a quotation.

No. Our licence covers towing and transporting broken-down vehicles without repair. We take the vehicle to the garage or yard you choose.

Our Abu Dhabi licence includes onshore and offshore oil and gas fields and facilities services, alongside freight, heavy transport, equipment rental and passenger transport.